Moose Mountain Trading Company
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Shipping Policy

We ship via United Parcel Service within the continental United States, unless the item weighs less than 1 pound and is under $50.00 value, those items will be shipped via the United States Postal Service.  We do require a physical address for all orders. For orders being sent outside of the continental United States we will charge you 2nd day United Parcel rates, these items will be shipped via the United States Postal Service.  If the order is to be shipped to an address other than the purchaser's address, please indicate this to us. We'll be happy to send the invoice directly to you. Also, please indicate whether the item is a gift, and we'll gift box it for you.

All orders requiring expedited shipping, i.e., Next Day, Second Day, or Third Day, will be shipped via the shipping method selected once we've confirmed availability of the item. No orders are shipped on the weekend or holidays.

While most shipments are faster, please allow 7 to10 business days for standard delivery. If an item is unavailable or backordered, we will promptly email you that information.

Please inspect your package for damage before signing for the delivery. If the box in which your order was shipped looks damaged but the merchandise looks unaffected, note the damage on all delivery receipts before signing. If the package is damaged to an extent that the merchandise may be damaged, please refuse delivery and call us at 1-888-220-9668. If you discover a problem after accepting a delivery, please call us.  Also, please report the problem to UPS by calling 1-800-742-5877. Save all the packing material should UPS choose to inspect it when we file a claim.

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